Contact RapidSolution Software AG
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Contact and Service Area
Individualized Solutions and OEM Editions
RapidSolution Software AG maintains not only a technology development center for its standard software, but also a dedicated consulting services unit. This special unit focuses on the customization of RapidSolution technology to meet our customers’ channel-specific needs and on the development of White Label OEM products.
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RapidSolution Software supports editors with a full set of opportunities. Press releases, reviews, license keys for evaluation and covermount editions. 

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Affordable Prices and Free Customer SupportRapidSolution leverages the internet for all of its customer support communications. This frees you from the nuisance of expensive per-minute telephone support call charges and helps us keep costs low. Low support costs in turn allow us to continue offering products at radically low prices, to provide all of our customers with free support and to develop innovative new products faster.
Help and answers: FAQUsers have often the same questions. Before you ask for help in our support forum please visit first the FAQ.  To get the advice and assistance you need quickly-without having to contact us directly and wait for a reply-visit our online support forum, which makes finding answers to the most frequently asked questions fast and easy.

 

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Support Workflow


Please use our FAQ section to look for a solution to your particular problem. If you are unable to find what you are looking for here, then you can also use our forum to search for answers or get help from other users.

 

If you have questions regarding license issues or upgrades, or if you were unable If you are unable to find an answer to your question, feel free to write to our support department. Please contact us only through the standard support questionnaire provided here.

 

We do not offer telephone support and are also unable to process support questions through other channels. We thank you for your cooperation.